Information We Collect & How We Use It
We collect:
- Details you share, such as your name, email, phone number, company, and information about your marketing needs.
- Usage data, including IP address, device type, browser, pages viewed, and your interactions with our site and forms.
We use this information to:
- Respond to enquiries and provide proposals or consultations
- Deliver and manage our services
- Analyse website performance and improve user experience
- Run analytics, advertising, and remarketing campaigns
- Send relevant updates or marketing communications (where permitted)
- Meet legal, regulatory, and security obligations
Cookies, Analytics & Advertising
We use cookies, pixels, and similar technologies to understand how visitors use our site and to display relevant ads on platforms like Google and social media.
You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
When We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers (hosting, CRM, analytics, email, and advertising platforms)
- Professional advisors (legal, accounting, etc.)
- Authorities, where required by law or to protect our rights
These partners only process data on our instructions and are required to maintain its security.
Data Retention, Security & Transfers
We retain personal data only as long as necessary for the purposes outlined above or as required by law.
We use reasonable technical and organisational measures to protect your information, but no system is completely secure. Our team and service providers may be located in other countries, so your data may be processed outside your country of residence. Where required, we employ suitable safeguards for these transfers.
If you opt in to receive text messages from KJP Group LLC, doing business as Poirier Agency, by ticking an SMS consent checkbox on our booking form, we collect your mobile phone number and a record of your consent. We use them only to send the messages you agreed to receive: appointment bookings, reminders and replies to your inquiries, and, if you also opted in to marketing, messages about our digital marketing services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Your Rights
Depending on your location (for example, in the UK or EU), you may have rights to:
- Access, update, or correct your personal data
- Request deletion or restriction of processing
- Object to certain uses, including direct marketing
- Withdraw consent where processing is based on consent
To exercise your rights or ask questions about your privacy, please contact us using the details on our website.
Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page accompanied by a revised date.